Are you looking for a new cleaning company? Do you know what questions to ask them?
Office cleaning isn’t the same in every office – different workplaces have different needs. So, it’s important to ask a new cleaning company the right questions to make sure they’re a good fit for your business.
Here are the top questions you should ask a new cleaning company.
1. Do you background check your employees? And are the same employees going to clean every time?
You want to make sure that the persons coming to clean do not put you and your employees at risk. Not only do you want to make sure the persons coming don’t have a criminal record, but you want to make sure they are equipped and knowledgeable in their line of business. You also want to make sure that you get continuity in the persons who clean your facility. This way they know exactly how you like things cleaned and taken care of.
2. What kinds of cleaning products and cleaning supplies do you use? Do you use green cleaning products?
You want to make sure that the new cleaning company will provide quality cleaning products to clean your office. Ask whether they will be using harsh chemicals or green cleaning products. Green cleaning has somewhat revolutionized the cleaning industry, giving everyone the option to use safer, healthier green products. This will give you a read on whether you would like to have the cleaning company use the chemicals they normally provide or if you would like to get a janitorial supplier with safer products.
3. What are your options for floor care?
Ask the new cleaning company what their options are for floor care. Maybe they have options for cleaning, buffing, and stripping your hard floors. Also enquire whether they have carpet cleaners for your carpeted areas. You want to make sure you have a comprehensive list of options available to you.
4. Do you clean germ hotspots?
Germ hotspots…what does this mean for you? There are certain areas within a office that generally have more germs. You want to make sure that your cleaning company spends more time in these areas so that they are cleaned adequately.
5. How do you quality control?
Ask about janitorial inspections and find out if your cleaning company has someone who will do this for you. These janitorial inspections help both you and the cleaning company stay up to speed on what really matters and how you are measuring up.
6. How should I communicate with your company?
Although this is number 6 on the list this question is still very important. Make sure the communication lines will be clear between you and the cleaning company. Find out the best and quickest way to alert someone or ask a question so you don’t have to wait awhile when you need someone to attend to an issue or a concern. Get a couple different methods of communication available to you as well.
7. Is your company CIMS certified?
What is CIMS? CIMS in layman terms simply means that this company follows industry standards and are properly qualified and equipped for what they are going to do for you. Make sure you ask your potential cleaning company this question to ensure you will be hiring someone fully qualified.
All of these points should hopefully get you to where you are equipped to hire someone that fits your needs for your office cleaning.